1.What types of electric scooter spare parts do you offer?

A: We offer a wide range of spare parts for electric scooters, including batteries, chargers, controllers, brake pads, throttles, tires, and more. Our inventory covers various models and brands to ensure compatibility.

 

2: Which electric scooter brands do you provide parts for?

A: We provide spare parts for leading electric scooter brands such as Ola, , Hero Electric, Gemopai, komaki, herald, crayon motors, jitendrai etc. Check each product description for specific compatibility details.

 

3: How can I find the right part for my electric scooter?

A: You can use the search function on our website to find specific parts. Alternatively, browse by category or contact our support team with your scooter's make and model, and we’ll help you find the right part.

 

Q: How long does shipping take?

A: Our standard shipping time is 7 to 20 business days for orders within India. Delivery times may vary for international shipments. You’ll receive a tracking number once your order is shipped.

 

Q: What is your return policy?

A: We accept returns within 7 to 10 days after the delivery of the product. Please visit our Return Policy page for more details on how to initiate a return.

 

Q: Do you offer warranties on your products?

A: Yes, we offer warranties on select products, such as batteries and motors. Warranty details are available on individual product pages. If you have any questions, feel free to contact us.

 

Q: What payment methods do you accept?

A: We accept major credit cards, debit cards, and UPI payments via Razorpay. All transactions are securely processed to ensure your payment information is safe.

 

Q: Can I track my order?

A: Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this to track your order’s progress on our shipping partner’s website.

 

Q: Do you provide installation services?

A: While we do not offer direct installation services, our customer support team can guide you through the installation process, or you can consult a local electric scooter service technician for assistance.

 

Q: How do I contact customer support?

A: You can reach our customer support team via email at www.sincerotechnologies@gmail.com">www.sincerotechnologies@gmail.com or by calling +919745454503. We’re here to assist you with any inquiries or concerns.